Find answers to common questions about our services
Welcome to the Phanox Ug FAQ page! Here, you'll find answers to common questions about our platform, services, and policies. If you can't find the answer you're looking for, feel free to contact us at phanoxug@gmail.com.
Phanox Ug is a music platform that allows artists to share their creations with the world. We aim to support artists and music enthusiasts by providing a platform for discovering, sharing, and enjoying music.
Yes, Phanox Ug is free to use for browsing and listening to content. However, certain premium features or services may require payment.
You can create an account by clicking on the "Sign Up" button on our homepage and filling out the required details, such as your name, email, and password.
If you've forgotten your password, click on the "Forgot Password" link on the login page. Enter your registered email address, and we'll send you instructions to reset your password.
Yes, you can delete your account by going to your profile settings and selecting the "Delete Account" option. Please note that this action is irreversible.
To upload content, log in to your account, navigate to the "Upload" section, and follow the instructions to upload your songs, images, or other media.
Yes, all uploaded content must comply with our Community Guidelines and should not include copyrighted material without authorization, explicit content, or anything that violates our terms of service.
Yes, we offer subscription plans for premium features. You can learn more about our plans on the "Pricing" page.
We accept various payment methods, including credit cards, mobile money, and online payment gateways like Pesapal.
You can cancel your subscription by visiting the "Subscriptions" section in your account settings and selecting the "Cancel Subscription" option.
Audio playback issues may occur due to a slow internet connection or browser compatibility problems. Ensure you have a stable internet connection and use an updated browser.
If you encounter a bug or technical issue, please report it by emailing us at phanoxug@gmail.com with a detailed description of the problem.
If you find inappropriate content, click the "Report" button next to the content, or email us at phanoxug@gmail.com with details.
Yes, you can block or mute users by visiting their profile and selecting the appropriate option. This will prevent them from interacting with your content.
We take your privacy seriously. Please refer to our Privacy Policy to learn more about how we collect, use, and protect your data.
Yes, you can manage the visibility of your content by adjusting your privacy settings in your account preferences.
If you have additional questions or need further assistance, don't hesitate to contact us at phanoxug@gmail.com.